The Grand Bay Water Work Board’s normal office Service hours are:
Monday – Thursday: 7:00 am – 12:00 & 12:30 pm – 5:30 pm
Friday – Sunday: Closed
To report a water leak call: 251-865-3390
Before you dig contact: 811 or AL811.com
Do you have questions about our billing rates, fees, rules and regulations? Please view our Frequent Questions Page and Regulations Page for complete details.
The meter and meter box should remain unobstructed and accessible at all times to the meter reader. Grand Bay Water Works Board reserves the right to terminate the service of customers that refuse access to the meter by placing fences or vegetation that inhibit our ability to access the meter for reading and maintenance.
The customer shall furnish and maintain a private cut-off valve on the customer’s side of the meter. Grand Bay Water Works installs a cut-off valve on our side of the meter.
It is the responsibility of the customer to notify the office when they vacate a residence. Failure to request the termination of your service does not relieve you from the responsibility of paying any charges that may be incurred after you leave. Failure to notify the office when you no longer need the water service allows the next occupant to continue to use the water under your name. Do not allow this to happen to you!
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