Grand Bay Water Works Board – Official Site
Grand Bay Water Works provides water service to the Grand Bay AL area. Wastewater service is also available in a limited area of predominantly commercial customers. The wastewater service area may be expanded in the future.
Ways to Pay Your Grand Bay Water Works Bill:
Grand Bay Water Works
P.O. Drawer 416
Grand Bay, AL 36541
12455 Highway 188, Grand Bay AL
Payment Methods: Cash, Check or Money Order
Monday – Thursday: 7:00 am – 12:00, 12:30 – 5:30
Friday – Sunday: Closed
Our official payment site is Payclix.com
You will need your water bill account number and amount.
Pay online securely by Visa, MasterCard of Discover Card.
You can also pay by Debit Card or eCheck.
Pay My Bill Online
Billing Information – Grand Bay Water Works
Bills typically arrive in the mail on the 1st day of each month. They are due by the 10th of each month. However, if the 10th falls on a day the office is closed (i.e. weekend, holiday) no late charges will be assessed until a full business day has passed. The late fee is 10% of the balance outstanding.
Bills that are two months delinquent are assessed a $35.00 penalty fee after the 15thof the second month. This fee is assessed because of non-payment of the charges for two months. It is not dependent on whether a customer’s meter has been locked or not. It will state on your bill that you are delinquent and subject to a $35 penalty fee and/or lock off. No other notification will be given as it is already printed on your bill.
Bills may be paid by mail, by placement in the night drop box located in the drive through at the office, online at www.payclix.com/grandbaywater, or by phone at 866-729-2549. Payment methods accepted by mail or in the office are cash, check, and money order only. No credit/ debit cards or e-checks are accepted in the office, but they may be used when paying online or by phone.
For complete information concerning Grand Bay Water Works billing and payment, service rates and other rules and regulations please see the Frequent Questions and Regulations Page.
Our goal is to provide our customers with a safe and dependable supply of drinking water. Each year we conduct and provide an Annual Drinking Water Quality Report. This report is designed to inform you about the quality of water service we deliver. Please see our Annual Water Quality Report page.